Privacy Policy for Krillion AI

Last updated: May 5, 2025

Welcome to TryKrillion.com ("we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or interact with our website at https://trykrillion.com ("Website"), use our services, or otherwise communicate with us.

1. Information We Collect

1.1 Information You Provide Directly

• Account & Profile Data: Name, email address, company name, role, billing address, and password when you register or request a demo.
• Communications: Content of any messages you send to us (e.g., via contact forms, email to contact@trykrillion.com).
• Payment Information: Credit card details or other payment instrument data, processed securely by our payment providers.

1.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time and date of visits, time spent, and other diagnostic data.
• Device & Technical Data: IP address, browser type and version, device identifiers, operating system, and crash/error logs.
• Cookies & Tracking Technologies: We and our partners use cookies, beacons, and similar technologies to recognize you, track usage patterns, and personalize your experience. See Section 5 for details.

2. How We Use Your Information

We use personal data for the following purposes:

• Service Delivery: To provide, maintain, and improve our AI platform, including creating accounts, processing product uploads, and generating ads.
• Communication: To respond to inquiries, send service-related announcements, updates, and marketing communications (where permitted).
• Billing & Administration: To process payments, prevent fraud, and manage subscriptions.
• Analytics & Improvement: To analyze usage, perform research, and enhance product features and user experience.
• Security & Compliance: To protect against security threats, comply with legal obligations, and enforce our Terms of Service.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our legal bases include:

• Consent: Where you have given clear consent (e.g., marketing emails).
• Performance of Contract: To fulfill our obligations under any agreement to which you are a party.
• Legitimate Interests: To operate and improve our services, provided your rights are not overridden.
• Legal Obligation: To comply with applicable law.

4. Sharing Your Information

We do not sell your personal data. We may share information with:

• Service Providers: Payment processors, hosting providers, analytics, and marketing platforms under strict confidentiality.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, you will be notified and this policy will apply to transferred data.
• Legal Requirements: When required by law or to protect rights, property, or safety.

5. Cookies & Tracking Technologies

We use:

• Essential Cookies: Required for website functionality (e.g., login status).
• Performance & Analytics Cookies: To understand site usage and improve performance.
• Marketing Cookies: To deliver relevant advertising on our site and elsewhere.

You can manage cookie preferences via your browser settings, but disabling cookies may limit functionality.

6. Data Retention

We retain personal data as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Usage and analytics data may be retained in aggregated or anonymized form indefinitely.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access & Portability: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure ("Right to be Forgotten"): Request deletion of your personal data.
• Restriction & Objection: Limit or object to certain processing activities.
• Withdraw Consent: Where processing is based on consent.

To exercise these rights, email us at contact@trykrillion.com. We may require verification and will respond within applicable legal timelines.

8. Security

We implement administrative, technical, and physical safeguards designed to protect your data. However, no security measure is perfect—transmission of data is at your own risk.

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us to request deletion.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or our practices. When we do, we will revise the "Last updated" date above and, where appropriate, notify you via email or our Website.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out:

Email: contact@trykrillion.com

Address: 651 N Broad St., Middletown, Delaware -19709, US

Thank you for trusting Krillion AI with your information. Your privacy matters to us.